Frequently Asked Questions

Your order will be shipped via a logistics partner and is free of shipping costs for orders over 150 euros. For orders under 150 euros, shipping costs of 8 euros will be charged.
The delivery time is usually up to 4 working days.

We grant a 14-day right of return for your order. Please inform us in writing of the reason for your return. If the return is made within the 14-day period, you can return the order free of charge. For returns after this period, we will charge 9 euros shipping costs per package. If goods from the order are damaged or the order is incomplete, please also contact us.
Please register your return at the following contact address: sackerl.foodora@foodora.at

Payment in the foodora eShop is made on account including VAT. Your order will appear on your personal foodora invoice, which you will receive from us every two weeks. It is therefore not necessary to enter any further payment details - paying has never been so easy!

Yes, payment processing is carried out in accordance with current data protection guidelines and the highest security standards.

Show your customers with our products that you are represented on foodora and that they can conveniently order from you online. Gain new customers for your delivery business and increase your order numbers!

Benefit from favorable wholesale prices, even in small quantities. Thanks to our good contacts with suppliers and high order volumes worldwide, we can offer you these attractive prices. The products on offer have been selected according to strict criteria for the best quality. Reduce your effort and costs by using foodora's product range.